COVID-19 Shows A Dire Need for A Quicker Digital Transformation
In Malaysia, the country’s first recorded case was in January and the number has recently increase tremendously as the most affected country in South East Asia. As a result, the government has implemented a nationwide movement control order (MCO) that limits public movements as an effort to curb the spread of Covid-19.
In response to travel bans, school closures, and recommendations to not gather in large groups and keep our social distance to limit the spread of the virus, many people turned to digital tools to keep some semblance of normality. It’s been imperative to digitally transform our places of work and education to be able to operate effectively.
Ability to Work from Home
The ability to work from home is a benefit many employees value, many companies lack the technology infrastructure structure to offer that capability without some sacrifices to “business as usual.” However, one unexpected outcome of COVID-19 is that companies realize the benefits of fast-tracking digital transformation.
Technology can assist in triaging patients and in diagnosing those without the illness but are worried they might have it from seeking treatment at overcrowded facilities by talking to them through telehealth technology. And, using telemedicine limits human-to-human contact, critically important to slow the transmission.
As COVID-19 spread throughout countries, universities began to turn to virtual learning options. While many universities had experience with virtual learning and were better prepared for the shift, the majority of education organizations are not really set up for online classes.
There are some institution that are going virtual, leaving teachers and administrators to ensure that all student have access to the technology and tools they need to keep learning from home. The transition to digital education is certainly disruptive as it wasn’t planned for in the timeline the coronavirus dictated, but the educators and educational institutions will be better prepared in the future.
IT and Digital Transformation Show Growing Value in the Fight against the Epidemic
The outbreak of the COVID-19 epidemic fully showcases the value of IT systems. Collaborative office, online marketing, video conferencing, customer management, remote support and service and other systems have played a tremendous role in coping with the challenges posed by the epidemic.
Enterprises leading in digital transformation are significantly less vulnerable to the epidemic, while enterprises leading in work resource transformation have a better ability of long-distance coordination and higher overall work efficiency.
The outbreak has boosted enterprises’ sense of response to force majeure, which will accelerate their all-round digital transformation.
Non-contact connected businesses and services will rise faster, with deepening integration of online and offline services. Cloud + AI + 5G/IoT will be the catalyst for this trend.